HCIA-UC-IHUCA Introducing Huawei Unified Communication Administration

الوصف

Target Audience

Those who hope to become a UC engineer

Those who hope to obtain HCIA-UC

Objectives

On completion of this program, the participants will be able to:

  • Understand the traditional voice network
  •  Understand the components, interfaces and signaling in the traditional voice network
  •  Know the architecture in the VoIP Network
  •  Master the basic knowledge in the VoIP Network
  •  Understand the signaling and media protocols in the VoIP network
  •  Know basic concepts of the Huawei eSpace IPT solution
  •  Describe system architecture and products at each layer of the Huawei eSpace IPT solution
  •  Know typical network scenario of the Huawei eSpace IPT solution
  •  Master the initial installation and configuration methods
  •  Understand the operation interfaces of every element of eSpace IPT solution
  •  Understand the functions of administrator operation interfaces
  •  Get some basic concepts about calls
  •  Understand the interrelationship between these concepts
  •  Describe the registration flow of the users under U1900
  •  Understand the call flow of U1900 intra-office
  •  Perform the data configuration on 1900, IAD and IP Phone
  •  Describe the inter-office call flow of U1900
  •  Complete the data configuration in related devices to realize the inter-office call
  •  Describe the number conversion application scenario
  •  Understand the number conversion types and their priority
  •  Configure the number conversion
  •  Describe the intelligent routing application scenario
  •  Configure intelligent routing
  •  Describe the Automatic Switchboard Service application scenario
  •  Configure the Automatic Switchboard Service
  •  Describe the Built-in Voice Mailbox Service application scenario
  •  Configure the Built-in Voice Mailbox Service
  •  Know U1900 users’ default call right
  •  Describe the right control application scenario
  •  Describe CDR system application scenario
  •  eSpace IP Phone Batch Deployment and Management
  •  Understand the troubleshooting process
  •  Collect and analyze various types of fault reference information
  •  Diagnose common system faults
  •  Rectify common faults

Training Contents

HCIA-UC-IHUCA Introducing Huawei Unified Communication Administration

  •  TDM Voice Introduction
    • Terminals and PBX
    • Trunk and Signaling
    • Fax
  •  VoIP Network Introduction
    •  VoIP System Network
    •  VoIP Protocols
  •  U1900 System Introduction
    •  U1900 Overview
    •  U1900 System Introduction
    •  U1900 Principles and Features
  •  U1900 Installation and Initial Configuration
    •  Introduction to IPT Installation
    •  U1900 Installation and Initial Configuration
  •  eSpace IAD Introduction
    •  eSpace IAD Overview
    •  eSpace IAD Product Introduction
  •  eSpace IAD Basic Configuration
    •  Configuration Tools Introduction
    •  IAD Basic Configuration
  •  eSpace IP Phone Introduction
    •  Analog Phone Introduction
    •  IP Phone Introduction
  •  eSpace IP Phone Basic Configuration
    • Single IP phone configuration and upgrade
  •  Basic Concepts on Telephone Call
    •  Phone Number
    •  Prefix
    •  Office Route, Office Route Selection CodeRouting Policy
    •  Trunk
  •  U1900 Intra-Office Call
    •  Registration and Intra-Office Call Flow on the U1900
    •  U1900 Intra-Office Call Configuration
  •  U1900 Intra-Office Call
    •  Inter-Office Call Flow in the U1900
    •  U1900 Inter-Office Call Configuration
  •  Number Conversion Based on Prefix
    •  Number Conversion Based on Prefix
  •  U1900 Unified Gateway Intelligent Routing
    •  U1900 Intelligent Routing Function
    •  Rerouting Upon A Routing Failure
    •  Advanced Routing Policy
    •  Routing Based on Load Balancing
  •  Automatic Switchboard Service Introduction and Configuration
    •  Automatic Switchboard Service Introduction and Classification
    •  Automatic Switchboard Service Configuration
  •  Built-in Voice Mailbox Service
    •  Built-in Voice Mailbox Service Introduction
    •  Built-in Voice Mailbox Service Configuration
  •  User Call Right Control
    •  Default user right level
    •  32-Level Right Call Restriction
    •  Blacklist and Whitelist Call Restriction
    •  PIN-Code Service
  •  eSpace CDR Service
    •  Introduction to CDR service
    •  CDR service Configuration in Single site
    •  CDR service Verification
  •  eSpace IP Phone Deployment (without eSight)
    •  Batch upgrade process
  •  eSpace IP Phone Batch Deployment(with eSight)
    •  IP Phone Management
  •  eSpace IPT System Maintenance
    •  U1900 Maintenance and Upgrade
    •  IAD Maintenance and Upgrade
    •  IP Phone Maintenance and Upgrade
  •  eSpace IPT System Troubleshooting
    •  Troubleshooting Process
    •  Locating Common Faults Methods
    •  Typical Fault Analysis
    •  Obtaining Technical Support